Fo you have some questions?
I have just placed an order. Can I cancel or change it?

Of course! Just send us an email or give us a call at your earliest convenience. Please keep in mind that we aim to have new orders shipped out within the first 24-hours.  
Is the colour I see on the website the actual colour of the item?

Yes, all products advertised in the store are true colour and style. 

What you see is what you get. 

General Question
What if I think I have a defective product?

While we aim to have zero defects in our products, it can and does happen. If you believe that you have received a faulty or defective product please call or email us as soon as possible and we will send out a new unit. 
Can I return my purchase in a retail store?

No, at the moment the only location of purchase is online or word of mouth. However, we are working on partnering with regional welding shops. 
How can I return faulty products?

Call or email us as soon as possible and we will direct you through the return process. 
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